Privacy policy

Last updated: August 21, 2026

kawa-kawa operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). kawa-kawa is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of information described herein.

Personal Information We Collect or Process

“Personal information” means information that identifies you or another individual, or that can reasonably be linked to you or another individual. It does not include information collected anonymously or information that has been anonymized so that individuals cannot be identified.

Depending on how you use the Services, where you live, and applicable law, we may collect or process the following categories of personal information:

Contact information: Your name, address, billing address, shipping address, phone number, and email address.
Financial information: Credit and debit card numbers, payment information, transaction details, and other payment-related details.
Account information: Your username, password, security questions, and preferences.
Transaction information: Products you have viewed, purchased, returned, or exchanged; items you have added to your cart or wishlist; and your transaction history.
Communications with us: Information included in customer support inquiries and other communications.
Device information: Information about your device, browser, and network connection, your IP address, and other unique identifiers.
Usage information: Information about how and when you access and navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: When you create an account, visit or use the Services, contact us, or otherwise interact with us.
Automatically through the Services: From your device or through cookies and similar technologies.
From our service providers: For example, when we engage them to provide certain technologies.
From our partners and other third parties.

How We Use Personal Information

Providing, personalizing, and improving the Services: Processing orders and payments, arranging shipping, managing accounts, handling returns and exchanges, and providing a personalized shopping experience.
Marketing and advertising: Sending promotional communications by email, text message, or mail, and displaying online advertisements based on your purchase history.
Security and fraud prevention: Authenticating accounts, ensuring secure payments, and detecting, investigating, and addressing fraudulent or unlawful activity.
Communicating with you: Providing customer support, responding promptly, and maintaining our business relationship with you.
Legal purposes: Complying with applicable laws, responding to legal proceedings, and enforcing our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes in the following circumstances:

To Shopify and service providers: For IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and related services.
To business and marketing partners: For purposes such as delivering personalized advertising. Each partner uses your information in accordance with its own privacy policy. You can opt out here.
At your direction or with your consent: For purposes such as shipping products or connecting with social media services.
Within our affiliates or corporate group.
In connection with business transactions or legal obligations: Including mergers or bankruptcy, responding to subpoenas or search warrants, and enforcing our Terms of Service.

Relationship with Shopify

The Services are hosted by Shopify, and your personal information may be shared with Shopify and third parties located outside your country of residence. To learn how Shopify uses your personal information, please review the Shopify Consumer Privacy Policy. To exercise your rights, please visit the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party services. Please review the privacy policies and terms of use of any websites that are not affiliated with or controlled by us. We are not responsible for the content, security, or accuracy of those websites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information, please contact us using the details below. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable security measures, but we cannot guarantee perfect security. Please avoid using unsecured communication methods when sending sensitive information.

How long we retain personal information depends on various factors, including maintaining your account, providing the Services, complying with legal obligations, and resolving disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

Right to access / right to know: The right to request access to the personal information we hold about you.
Right to deletion: The right to request that we delete the personal information we hold about you.
Right to correction: The right to request that we correct the personal information we hold about you.
Right to data portability: The right to receive a copy of your personal information or request its transfer to a third-party service.
Right to opt out of targeted advertising: The right to opt out of the “sale” or “sharing” of your personal information. You can exercise this right here. We also honor Global Privacy Control (GPC) signals (learn more).
Unsubscribing from promotional emails: You can unsubscribe at any time using the unsubscribe link in our emails. However, we will continue to send important communications about your orders and account.

You can exercise your rights by contacting us using the details below or by visiting https://privacy.shopify.com/. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with a data protection authority.

International Data Transfers

We may transfer, store, and process your personal information outside your country of residence. When transferring personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised version on this website, update the “Last updated” date, and provide notice as required by applicable law.